Account

Delete your Tripami account

You can delete your Tripami account and personal data at any time. Here’s how, and what happens to your information.

Tripami is operated by Mythfit Corporation.

In the app

  1. Open Tripami and go to Profile: on Your trips, tap the profile icon at the top.
  2. Choose Delete account, at the bottom.
  3. Confirm. Tripami asks twice, so nothing is deleted by accident. If it’s been a while since you signed in, it also asks you to confirm it’s you.

By email

Email privacy@tripami.io with the subject “Delete my account”, and include the phone number or email address you sign in with. We’ll confirm the request with you before deleting anything, and finish within 30 days.

What gets deleted

  • Your account details: the name, phone number or email address, and profile photo on your account.
  • Your sign-in connections and Tripami sessions.
  • Gmail and other connected-account access, including stored access tokens.
  • Trips and content that only you can see.
  • The device registrations Tripami uses to send you notifications.
  • Any location you shared through Tripami.

What may be kept

  • Shared trip details you added, such as plans and expenses, may stay on trips with other people so their plans and balances still add up. They’re no longer linked to your account.
  • On those shared trips, you become an invited traveler again, under the same name, so the crew can invite you back without losing your plans.
  • Trips you organize pass to another traveler: an admin if there is one, otherwise whoever joined first.
  • Backups, for up to 30 days.
  • Records the law requires us to keep.

Just want to remove some data?

You don’t have to delete your account to remove data. You can disconnect Gmail, delete plans, receipts or expenses you added, or leave a trip.

Questions? Email privacy@tripami.io, or read our Privacy Policy.